General conditions of purchase

General information

All purchases of consulting subscriptions made on the website www.arianinternational.eu of Arian International Projects SLNE (hereinafter Arian), by the user (hereinafter User), shall be subject to the General Terms and Conditions for the purchase of Arian consulting vouchers as set out in this document.

The purchase of consulting subscriptions by the User implies agreement and acceptance of these General Terms and Conditions for the purchase of consulting subscriptions on the Arian website. No stipulation made by the User on these terms and conditions may differ from those established by Arian. All information appearing on the Arian pages concerning the services, products, their characteristics, prices, subscription conditions including their forms and conditions and payment, may be modified by Arian at any time and without prior notice, to keep the User informed of such changes promptly. It is the User’s responsibility to read them periodically to keep informed. The User shall be subject to the Terms and Conditions in force at the time of use of the Arian website.

Some aspects of the current General Contract Conditions may be varied by special agreement between the User and Arian International Projects SLNE, always with the express consent of Arian.

These General Terms and Conditions for the purchase of consulting subscriptions on the Arian website replace any oral or written agreement, pact or promise previously agreed between the User and Arian, thus acknowledging it.

It is understood that the User has read, understands, and freely accepts these General Conditions of purchase of Arian consulting subscriptions when making said purchase through the existing forms on the Arian website, accepting (checking) the box provided for this purpose.

Arian reserves the right at all times to accept or deny at its own discretion any subscription and renewal request.

The User affirms that all personal and payment information provided to Arian is true and accurate. In the event that Arian verifies that any or all of said data is false, the purchase of the subscription will be automatically canceled and the User will not be able to claim any refund.

In the event that the User provides data of a third person or entity when purchasing the consulting subscription, the User shall be solely responsible for said third person or entity knowing and expressly accepting such a situation. All responsibility for damages that may arise from this fact shall fall entirely on the User, excluding Arian from any liability.

Our data

Data controller:

Arian International Projects SLNE, with CIF: B-65149312. Registered in the commercial register, volume 41351, folio 57, page B391165, entry 2 and postal address: C/ Baldiri reixac, 4, 08028 Barcelona. Telephone: 93 4031350. email: arian@arianinternational.eu  

Use of our website

Unless there is a typographical error or omission, the characteristics, as well as the prices of the consulting services, are perfectly reflected on the different pages of the Arian website (www.arianinternational.eu ).

The amount of the services, as well as any of their characteristics, may be subject to review by Arian at any time without Arian being under any obligation to notify the User of such changes by any means other than by displaying these changes on its Web pages. On the other hand, except for the correction of typographical errors, once the purchase of the product or consulting voucher has been made, Arian will undertake to maintain the current price for the User at the time the purchase was made.

To purchase the voucher, the User must provide personal data (name, surname, email, telephone, website, technology area) by filling in the form provided for this purpose.

Taxes

The prices shown by Arian do not include taxes. VAT (Value Added Tax) will be applicable only to Users whose current residence is located within the areas of specific application for this tax and when the User’s situation so requires, respecting, in any case, the Spanish and European laws relating to it. The applicable VAT rate will be the one legally in force at the time of the purchase of the consultancy subscription.

Payments

The purchase of the consulting subscription is made through a single payment that allows access to the included services. The purchase of the subscription is valid for one year, and the minimum time for a consultancy is 30 minutes. The User will give their payment and billing information by entering the payment gateway to access the use of the subscription.

The User is responsible for the payment of the invoice even if a third party intervenes on behalf of the User, so the responsibility for providing authentication, access, or identification data to a third party is solely and exclusively of the User.

Arian will issue the invoice corresponding to the purchase of the subscription and it will be sent to the User by email so that he/she can later if he/she wishes, print it on paper to have it available physically.

Payment will be made by credit card, PayPal, or bank transfer. It will always be made in Euros and free of commissions and expenses.

Refund Policy

Arian does not refund payments or charges made for the acquisition of consumption rights and access to services corresponding to the products or consultancy vouchers.

Characteristics of the voucher

Regardless of the date of purchase of the voucher, the consultancy service will not be available during the month of August and national, regional, and local holidays.

Responsabilities

Arian is not responsible for what is exclusively attributable to the User.

By accepting these General Terms and Conditions of Purchase, the User expressly waives the right to claim any liability, whether contractual or extra-contractual and damages from Arian for any possible problems.

Arian does not accept responsibilities derived from not fulfilling the service the User’s expectations or any other damage to the User or third parties.

The use made by the User of the products and/or services of the subscription is the sole responsibility of the User, and Arian shall not be liable in any way (either directly or indirectly) for any direct or indirect damage that the User may cause to himself or third parties as a result of such use.

Communications

The User undertakes to keep the e-mail address and the other data provided in the purchase form operational, active, and updated at all times for fluid communications with Arian.

If the User wishes to change any of the data provided, he/she must do so by sending an email to arian@arianinternational.eu, complying with the security requirements demanded by Arian in order to verify the legitimacy of the request.

The User shall bear all responsibility for any consequences that may arise from the non-operability of his or her e-mail address or that the absence of communication to update said data in our records could produce.

Comments and suggestions that the User may wish to make to Arian will be welcome. Such comments, suggestions, or complaints can be sent to us by telephone: 934 031 350 or by email: arian@arianinternational.eu. Your complaints, claims, and/or suggestions will be dealt with as soon as possible.

Legal Information

The User declares to be over 18 years of age.

In the provisions of this document, as well as in the interpretation and resolution of conflicts that may arise between the parties as a result of it, Spanish law will be applicable.

If any conflict or difference arises between the parties, User and Arian, in the interpretation and execution of this document and/or the use of the website, and it is not resolved by mutual agreement, it shall be resolved at the request of either party and after written notice to the other, by arbitration.

All of the above shall be understood without prejudice to the possibility that the parties may submit to legal proceedings, in which case they shall be subject to the jurisdiction and competence of the Courts and Tribunals of Barcelona (Spain).

Industrial and intellectual property

The User acknowledges and agrees that the copyright, authorship, and other industrial and intellectual property rights on the content provided as part of the subscription to the website belong at all times to Arian or to those who have licensed their use to Arian. The User may use such material only in the manner authorized by Arian.